Reference

What You Agree To When You Use sanghiki

These terms set the rules for every account, deposit, and session on sanghiki — including how we handle payments through DANA, OVO, and GoPay, and what applies when access depends on local law in your region.

Applies to all account activityCovers DANA, OVO, GoPay transactionsEligibility depends on local lawUpdated terms replace earlier versionsContact support for any dispute
sanghiki What You Agree To When You Use sanghiki
TERMS QUERIES

Reach Us About Any Terms Question

If a clause in these terms is unclear, or if you want to raise a concern about how a rule has been applied to your account, our support team handles terms-related queries directly. You can reach us via live chat inside your account, by email, or through our social channels. We aim to respond to terms and account queries within the same session where possible — for complex disputes, we will confirm receipt and follow up with a resolution path.

Team online

Live Chat

Open the chat icon from inside your account. Available directly in the mobile browser or desktop lobby for account and terms queries.

Email Support

Send your terms question or account dispute to our support address. Include your registered account name and a short description of the issue.

Social Channel

Reach us through our official social page for quick clarifications. For account-specific issues, live chat or email gives you a more secure path.

HOW WE OPERATE

How sanghiki Handles Your Account and Data

These four points cover the practical side of how we manage accounts, retain data, and respond to access requests — so you know exactly what to expect after you agree to these terms.

Account Security

Your login is protected by OTP verification sent to your registered number. Never share your PIN or OTP with anyone — we will never ask for it through chat.

Data Retention

We keep your transaction records, including DANA, OVO, and GoPay deposits, for as long as your account is active and for the period required under applicable rules.

Cookie and Session Use

We use session cookies to keep you logged in across browser tabs on mobile and desktop. Clearing cookies will end your active session and require a fresh OTP login.

Requesting Account Changes

To update your registered wallet, name, or contact details, submit a request via live chat with your account ID. Changes are verified before they take effect.

Common Questions About These Terms

Here are the questions we hear most often about account rules, data handling, and what these terms mean for your day-to-day use of sanghiki.

No. Deposits must come from a wallet registered in your own name. Mismatched payment sources may lead to a withdrawal hold until identity is verified with our team.

We post the updated version on this page. Continued use of your account after the update date counts as acceptance. If you disagree, withdraw your balance and close your account before it takes effect.

Contact us via live chat or email with your account ID. We will confirm your identity first, then share the data we hold on your account in a readable format.

Access depends on local law and eligible regions. Some betting markets and game types may not be available where local regulations restrict them — the lobby reflects what is accessible in your region.

Running multiple accounts, providing false registration details, misusing an active promotion, or attempting to manipulate game results are all considered breaches and may result in account suspension.

Your deposit and withdrawal records — including GoPay, OVO, and DANA transactions — are kept for the life of your account and for the retention period required under applicable rules.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.