What We Collect and Why We Hold It
We collect the information you provide when creating your account — your name, email address, and the mobile number tied to your DANA, OVO, or GoPay wallet. We also record transaction references when you deposit or withdraw, so disputes can be traced and resolved. Device data
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— browser type, IP address, session timestamps — is logged automatically to detect unusual login activity and protect your account from unauthorised access. We do not sell this data to third parties. Cookies on sanghiki track your session state and remember your last login method; you
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can clear these at any time through your browser settings. Data tied to payment rails like GoPay or OVO is handled in line with each provider's own terms, and availability of these services depends on local law and eligible regions in Indonesia. If you are in
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Yogyakarta or elsewhere in Indonesia, the same data rules apply to your account regardless of which wallet you use. We retain account records for as long as your account is active, and for a reasonable period after closure to handle any outstanding queries. You may request
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a full copy of your stored data or ask for deletion by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.